@inproceedings {262237,
	author = {Mohit Suley},
	title = {Off the Beaten Path: Moving Observability Focus from Your Service, to Your Customer},
	booktitle = {SREcon20 Americas (SREcon20 Americas)},
	year = {2020},
	url = {https://www.usenix.org/conference/srecon20americas/presentation/suley},
	publisher = {USENIX Association},
	month = dec
}
