@inproceedings {197320,
	author = {Sathya Chandran Sundaramurthy and John McHugh and Xinming Ou and Michael Wesch and Alexandru G. Bardas and S. Raj Rajagopalan},
	title = {Turning Contradictions into Innovations or: How We Learned to Stop Whining and Improve Security Operations},
	booktitle = {Twelfth Symposium on Usable Privacy and Security (SOUPS 2016)},
	year = {2016},
	isbn = {978-1-931971-31-7},
	address = {Denver, CO},
	pages = {237--251},
	url = {https://www.usenix.org/conference/soups2016/technical-sessions/presentation/sundaramurthy},
	publisher = {USENIX Association},
	month = jun
}
